The main CrazyHotelWorkers server experienced an unexpected outage for about 1.5 hrs tonight. We are working to determine the cause at this time. As of 8 pm central time, all services are back online and operational.
Expected downtime – 5/15/09 and 5/16/09
We received the following email this afternoon from Host Virtual, our web provider. crazyhotel.crazyhotelworkers.com is our main server. This will affect most CrazyHotelWorkers services. We will restore service as quickly as possible once the patch/reboot is done.
ORIGINAL EMAIL:
Please be advised that we need to perform an emergency patch and reboot of your host server.
During this time the instance below may be briefly unavailable/rebooted. We’re working to perform the patching and reboots beginning 08:00:00 p.m. Friday May 15, 2009 — 03:00:00 a.m. Saturday May 16, 2009 GM over an approx. 4 hour window.
Note: This may impact your service with us for crazyhotel.crazyhotelworkers.com / 208.111.35.69
If you are experiencing an issue beyond a quick reboot, please open a ticket in our support center.
Thank you,
The Host Virtual, Inc Team
Reboot 18-Apr-09 00:40 AM
Our main server, crazyhotel, appears to have been rebooted this morning. This was done without any warning or prior notice to us. Once we became aware of the situation, all systems were brought back online. At present time, all systems should be online and operational. If you have any issues or questions, please visit http://help.crazyhotelworkers.com/
Forums
http://forums.crazyhotelworkers.com/ was down for approximately 5 minutes this afternoon due to a system upgrade. Please visit http://help.crazyhotelworkers.com/ if you have any questions.
At present time, all systems are operational and online.
Surveys
The survey system was temporarily down for approximately 5 minutes this afternoon while an upgrade was performed. If you have any questions, please visit http://help.crazyhotelworkers.com/
At this time, all systems are available and functioning normally.
Chat: Maintenance completed
As of 12:20 am, all services have returned to normal operation following the system upgrade which only took approximately 15 minutes. If you have any questions, please visit http://help.crazyhotelworkers.com/
Thank you.
Chat downtime for upgrade
Chat will be down for approximately 45 minutes this evening starting at Midnight:01 Eastern time while we perform an upgrade. We will post an announcement here when the system is up again. If you have any questions, please feel free to visit http://help.crazyhotelworkers.com/ Thank you for your understanding in this matter.
serv2.crazyhotelworkers.com
We are currently experiencing intermittent problems with serv2.crazyhotelworkers.com. Serv2 hosts mail.crazyhotelworker.com. We are working to resolve the issue.
If you are experiencing problems/to open a help ticket, please visit http://help.crazyhotelworkers.com/
Thank you!
Systems Normal
All systems are again up and running.
Chat Page Update
The chat.crazyhotelworkers.com domain remains down, however the page is now accessible via http://chat.crazyhotelworkers.info
We are currently awaiting a response from GoDaddy in regards to our ticket which was sent in around 5pm pacific.